Warranty
Warranty Terms & Conditions
- Present cash sales receipt when sending your item(s) for servicing.
- 12 months / 1-year warranty from date of purchased (unless otherwise stated) against manufacturer defects only.
- Valid in West Malaysia only.
- Applicable to carry-in service only.
Warranty coverage / service does not cover the following:
- Accessories and products such as adaptor, cable, remote control, microphone, battery, lamp / bulb, speaker, liquid, solder tip, connectors, switches, grinding, drilling tip or bits, etc.
- Replacement of missing parts such as a knob, button, connector, aerial, terminal, cable, etc.
- Replacement of cover, cabinet, or cosmetic due to broken, dented, crack, scratch, etc.
- Loss or damage of media data or memory devices.
- Install, modify, and use in an environment not complying with the original product design.
Warranty will be void and repair is chargeable if:
- Alteration on the model and serial number.
- The defect caused by the household pest, riot or natural disaster (i.e. lightning, flood, fire, etc)
- Improper usage (i.e. abuse, misuse, negligence, a defect caused by external devices /overload), a connection that causes product to operate beyond the limit of the specification.
- Caused by a power surge or abnormal power from the generator.
- Found tampered or modified by an unauthorised repairer.
- Broken or damages that affected internal components, mechanism, or circuit board.